Where we ship
EachPaw ships to the contiguous 48 United States and Washington, DC. We do not ship to Alaska, Hawaii, US territories, military addresses outside this service area, Canada, or other international destinations.
Retail shipping
Retail orders with a merchandise subtotal of $100 or more qualify for free standard shipping. Eligibility is calculated after discounts and before taxes and shipping charges.
For retail orders below $100, shipping is calculated at checkout based on the shipment and delivery address. Any optional paid shipping services and their prices are shown at checkout. Free shipping applies to standard shipping only.
Wholesale shipping
Wholesale orders do not qualify for retail free-shipping offers, regardless of order value. Shipping is quoted separately based on the order and destination and added to your draft invoice before payment. Please review and approve the shipping charge before paying. Any individually agreed shipping promotion must be stated on your invoice.
Processing and delivery
Orders ship within 1–2 business days. Business days exclude weekends and holidays. Estimated delivery is 5–7 days from the order date. Delivery times are estimates, not guarantees, and may be affected by carrier delays, holidays, or weather.
Tracking and address changes
We email tracking information once your order ships. Please check your shipping address before placing your order. If you need to make a correction, contact us as soon as possible; we may not be able to change the address once the order has shipped.
Shipping questions or problems
If a shipment is delayed, lost, or arrives damaged, email support@eachpaw.com with your order number. For damage, include photos of the packaging and item so we can help resolve the issue.